Return & Refund

How to return and get a refund/replacement?

Step 1: Submit a request to our customer service ( here ) and fill out the form.

Step 2: Receive a return authorization form with the exact return address and a shipping label within 24-72hrs (*conditions apply).

Step 3: Print and attach the provided Fed Ex, UPS, or USPS label as well as the RA form to the outside of the box.

Step 4: Once we receive the part at our warehouse, our returns department will inspect the part. If the part passes our inspection process and is approved, we will proceed according to your choice.

Replacement - We will ship the replacement within 24hrs

Refund - Expect to receive your refund within 1-3 days at your original payment method.

Return Policy

We gladly accept returns for unused and uninstalled items within 30 calendar days from the date of receipt.

• Once a return is approved, you will have 14 calendar days from the date you receive the return label to ship the item.
• Returns shipped after this period will not be accepted.
• Items must be returned in their original condition, including all packaging, accessories, and documentation.

We do not accept returns outside of the specified time frame.

If an incorrect item was received due to a shipping error, you must open a return request within the 30-day return window.


Return and Refund of A/C Underdash Kits:

Please note that Underdash Automotive A/C Kits are subject to a 10% restocking fee in the event of a return. This fee is applied due to the logistical complexity involved in handling and restocking these specific products.

To be eligible for a return, items must be unused, in their original packaging, and in resalable condition. Shipping charges are non-refundable, and return shipping is the responsibility of the customer unless the return is due to our error.

Don’t hesitate to contact our customer service team for any questions during the return process. 🛠